baji bat Privacy Policy

This Privacy Policy ("Policy") applies to all individuals who use the baji bat platform. It describes how baji bat collects, stores, processes, and where necessary shares users' personal information with specific third parties. By completing registration on this platform or using its services, you are considered to have read and agreed to the terms of this Policy.

baji bat operates an online entertainment and betting platform for users in Bangladesh. Using our services requires providing certain personal information, which we use only for defined purposes. This Policy should be read together with our Terms and Conditions.

baji bat collects information from users at various stages. The categories of that information are described in detail below.

2.1 Registration Information

When creating an account, we collect the following information:

• Full name and date of birth (for age verification — users must be 21 or older)
• Mobile number and email address
• Residential address
• National ID card or passport number (for identity verification)
• Username and password chosen by the user

2.2 Transaction Information

When processing deposits, withdrawals, or other financial activities, we collect:

• Payment method type (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction amount and date
• Mobile banking account number or bank account details
• Transaction reference number

2.3 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Device IP address and type
• Browser type and version
• Platform access time and session information
• Cookies and tracking pixels (see details below)
• Activity logs related to sports betting or casino games

baji bat uses collected information only for defined and lawful purposes. User information is never used for unrelated or excessive purposes.

3.1 Account and Service Management

• Verifying user identity and activating accounts
• Age verification — no service is provided to anyone under 21
• Processing deposits and withdrawals
• Delivering bonuses and rewards to the correct account
• Managing login security and OTP verification

3.2 Security and Fraud Prevention

• Detecting unauthorised access and suspicious activity
• Preventing financial fraud and identity theft
• Preventing the use of multiple accounts
• Implementing the company's security policies

3.3 Customer Support

When you contact our 24/7 live chat or email support, we use your information to resolve your issue quickly and accurately. Support history is stored so that you receive better service in the future.

3.4 Service Improvement

By analysing how users interact with the platform, we continually improve the quality of our services. This analysis is carried out in fully anonymous and aggregated form.

baji bat never sells or rents users' personal information to third parties for commercial purposes. However, sharing certain information may be necessary in specific circumstances.

4.1 Payment Processors

Limited information is shared with our payment partners to complete deposits and withdrawals. When transacting via bKash, Nagad, Rocket, or Upay, the relevant mobile financial service provider will receive only the information needed to complete the transaction.

4.2 Legal Requirements

In response to a court order, a valid legal process, or a lawful request from a government authority, we may be required to provide information in accordance with the law.

4.3 Technology Partners

We work with certain technology service providers to operate the platform. When sharing information with them, strict confidentiality agreements are followed.

Cookies are used on the baji bat platform to improve your experience. Cookies are small text files stored in your browser or on your device.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login status, manage secure sessions, and prevent fraud. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferred language, interface settings, and other personalisation information. They make each of your visits more convenient.

5.3 Analytical Cookies

Anonymous analytical cookies are used to analyse platform performance and identify issues. No personal information is collected from these cookies.

Cookies can be managed through your browser settings. However, disabling cookies may cause some platform features to stop working correctly.

baji bat follows industry-standard technologies and practices to protect user data. Our security measures are multi-layered and are continuously updated.

6.1 Encryption

All sensitive information stored on the platform is protected by SSL (Secure Socket Layer) encryption. The TLS protocol is used during data transmission to keep information exchange secure.

6.2 Access Control

Access to user information is restricted to authorised personnel only. Every access event is logged and reviewed regularly.

6.3 Server Security

Our server infrastructure is protected by firewalls, intrusion detection systems, and regular security audits. Data backups are taken on a regular basis.

6.4 Response to Security Breaches

If a security breach occurs, we will notify affected users as quickly as possible and take the necessary remedial steps.

baji bat retains user information only for as long as necessary. The retention period depends on the type of information and applicable legal obligations.

7.1 Account Information

All registration information is retained while the account remains active. After an account is closed, information may be kept for a specified period to meet legal obligations.

7.2 Financial Transaction Records

Transaction information is retained for the period required by financial regulatory rules. This information may also be used for dispute resolution and auditing.

7.3 Session and Activity Logs

Session logs are kept for a set period for security analysis purposes. After that, they are automatically deleted.

baji bat believes that you have full rights over your own information. We guarantee the following rights to you.

8.1 Right to Access Information

You can request at any time to find out what information we hold about you. This request can be made through our support channels.

8.2 Right to Correct Information

If any information in your account is incorrect or out of date, you can request that it be corrected. Information will be updated after identity verification.

8.3 Right to Delete Information

After closing your account, you can request deletion of any information beyond what is required by legal obligations. We will process this request as quickly as possible.

8.4 Right to Object to Data Processing

In certain circumstances, you can object to your information being processed for a specific purpose. To exercise this right, contact our support team.

baji bat's services are strictly for individuals aged 21 and above. We never intentionally collect information from minors.

Age verification is mandatory at the time of registration. If someone registers using false information and this is later proven, the account will be closed immediately and all information will be deleted.

You can find more details about the protection of minors in our Responsible Gaming Policy.

baji bat reserves the right to amend or update this Privacy Policy as needed. The policy may change due to changes in the scope of services, the addition of new technologies, or legal obligations.

10.1 Notice of Changes

For significant changes, users will be notified at their registered email or mobile number. The date of any policy change will always be stated at the top of the page.

10.2 Acceptance of Changes

Continuing to use the platform after a revised policy takes effect means you are considered to have accepted the revised policy. You can learn more about our operations on our About Us page.

For any questions, concerns, or requests to delete information regarding this Privacy Policy, please contact us. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

Contact methods:

• 24/7 Live Chat — directly from the support section of the platform
• Email: [email protected]

For general questions, you can also visit our FAQ page — many questions are already answered there.

This Privacy Policy is a legally binding document of the baji bat platform. By using the service, you are considered to have accepted all terms of this Policy.