For ages 21+

baji bat Responsible Gaming

Q: What do I do if I want self-exclusion?

Request self-exclusion via 24/7 live chat or email (support@bajibat.cam). You can choose from 6 months, 1 year, or permanent exclusion. Once exclusion is active, no deposits, bets, or promotional communications will be possible. Permanent exclusion can never be reversed.

Gaming should be a source of fun, not stress. baji bat believes every player should be aware of their own limits — and we are always here to help maintain those limits.

Safe Environment Self-Exclusion Option 24/7 Support

Age Limit and Legal Requirements

For ages 21 and above only

Access to any casino game, sports betting, or any other real-money play at baji bat is available only to individuals aged 21 or older. We may request proof of identity to verify the age provided during account registration. Access to this platform by anyone under age is strictly prohibited.

Read our Terms and Conditions page for full details.

If a family member uses baji bat and there are minors in the household, it is the responsibility of the parent or guardian to control access to the device or account. Parents or guardians who are concerned can contact our 24/7 live chat to restrict account access.

Tools to Keep Yourself in Control

baji bat provides various self-control tools that players can use to set their own spending, time, and access limits.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and increasing it requires a 24-hour waiting period.

Time Limit

Session Time Limit

Set a daily time limit for playing. When the set time is up, your session will end automatically and you will receive a notification.

Break

Cooling-Off Period

If you want to take a break, temporarily close your account for anywhere from 24 hours to 30 days. No deposits or bets will be allowed during this time.

Self-Exclusion

For long-term self-exclusion, request to close your account for 6 months or permanently. Apply directly via 24/7 live chat or email.

History

Activity History

View your complete deposit, withdrawal, and betting history at any time. Keep a clear picture of your own spending.

Support

Direct Support

To activate any of the above tools or to discuss your situation, contact our Bengali and English-speaking team via 24/7 live chat.

Core Principles of Responsible Gaming

When is gaming entertainment, and when does it become a problem?

Slots, live casino, or sports betting at baji bat are all meant for entertainment. When someone starts playing to recover lost money or to relieve stress, it is no longer entertainment. Pay attention to how you feel: is playing still enjoyable, or does it feel compulsive?

Visit our FAQ page for answers to common questions about game rules and limits, which can help you make informed decisions.

Set a Budget and Time Limit

Before you start playing, decide:

What is the maximum amount I can spend today?
How long will I play — and do I have any other responsibilities during that time?
If I lose the amount I set, I will stop for the day.
If I win, I will withdraw a portion and not bet everything.

Once this simple plan becomes a habit, the risk of gaming getting out of control is greatly reduced.

Think of Your Family

Excessive gambling can affect relationships with family, financial security, and mental wellbeing. If a family member expresses concern, take that concern seriously. Seeking support from family and friends is not a sign of weakness — it is a step toward staying healthy.

Warning Signs

Seek help if you notice any of the following in yourself:

You are placing more bets to try to recover money you have lost
You feel restless or irritable when you are unable to play
You are hiding how much you play from family or friends
Money meant for household expenses or emergencies is being spent on gaming
You are neglecting sleep, work, or family responsibilities
You are borrowing money or selling assets to fund your gaming
You are repeatedly exceeding the limits you set for yourself

Assess Yourself

The questions below will help you reflect on your gaming habits. This is for self-awareness only — no data is stored or submitted.

Answer honestly

Did you spend more than your set budget in the past week?

Do you find it difficult to stop playing?

Has a family member or friend expressed concern about your gaming?

After a loss, do you feel compelled to come back the next day to make up for it?

Are you losing focus at work or in your studies because you are thinking about gaming?

If most of your answers are "Yes", please contact us via live chat or email, or consider seeking professional advice.

Where to Get Help

If you are struggling, do not face it alone — seek support from any of the sources below.

baji bat Live Chat

Available 24 hours a day, 7 days a week in Bengali and English. Get immediate help for self-exclusion or setting limits.

Email Support

Write to us by email for a more detailed conversation. Our team replies in Bengali and your privacy is fully protected.

Family and Friends

Talk to a trusted family member or friend. Support from the people around you can be very effective in reducing stress.

Professional Counsellor

Visit a mental health specialist or behavioural counsellor. Seeking professional help is the most effective step toward a healthier life.

Contact Us

The baji bat support team is available 24/7 via live chat. You can also reach us by email: [email protected]

As per our Privacy Policy, everything you share is completely secure and is never shared with any third party.

Frequently Asked Questions

After logging into your account, go to Settings or the Account page and find the "Deposit Limit" option. Set your daily, weekly, or monthly limit from there. Lowering a limit takes effect immediately, but increasing it requires a wait of at least 24 hours. If you have any trouble, get direct help via 24/7 live chat.

Request self-exclusion via 24/7 live chat or email ([email protected]). You can choose from 6 months, 1 year, or permanent exclusion. Once exclusion is active, no deposits, bets, or promotional communications will be possible. Permanent exclusion can never be reversed.

Yes, you can withdraw any balance in your account during a cooling-off or temporary break period. However, no new deposits or bets will be allowed. Withdrawals generally take 10–45 minutes and can be made via bKash, Nagad, Rocket, Upay, or bank transfer.

No, a self-exclusion request can only be made by the account holder themselves. However, if a family member is concerned about their own account, our support team will guide them on the next steps.

No. The minimum age to open an account and participate in any form of play at baji bat is 21. Age is verified during registration and proof of identity may be requested if needed. Anyone operating an account on behalf of a minor is in violation of our rules.

No. The baji bat support team provides service in both Bengali and English. You are welcome to write or speak in Bengali; responses are available in both languages via live chat or email.